Shipping & Returns

Shipping & Returns

Expedited shipping

At this point, we do not offer rush shipping on any of our orders. We simply are not equipped to offer this service at this point in time and given the cost of the rush shipping relative to the underlying items (air filters are fairly cheap but bulky!) it very rarely makes sense from a consumer perspective to pay for expedited shipping. That being said, we aim to please our customers and if you have a unique situation that requires your order to be expedited, simply contact us and we will do our absolute best to accommodate it.

Shipping outside Canada

Much like the expedited shipping, it very rarely makes economical sense to ship filters outside of Canada. The filters internationally (or to Hawaii and Alaska) is prohibitively expensive relative to the cost of the underlying product. However, we do believe that our business model and filter manufacturing process is unique and aim to be expanding internationally in the future – we will certainly keep you posted.

Bulk Ordering

We have a large and growing wholesale filter business. If you order $1000 or more of air filters at a time, visit our Wholesale Filters Page and submit an application to buy at discounted bulk pricing and save on freight shipping rates.

Returns of products within Canada

Due to Covid-19 we are not accepting returns at this time.